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Passport Canada contingencies during a period of postal service uncertainty

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Le 18 mai 2011

Due to the uncertainty of the postal situation at the moment, Passport Canada recommends that Canadians take the following measures to submit a passport application-effective immediately.

These measures are in place to help Canadians obtain passports according to their travel needs and to minimize the risk to applicants in the event of postal service interruptions.

For urgent travel & for travel within the next 6 weeks:

Apply in person at one of the 34 Passport Canada offices across the country.

The following pick-up options are recommended for those with urgent travel needs:

  • Urgent pick up (processed in 24 hours) for an additional fee of $70
  • Express pick up (processed in 2 to 9 business days) for an additional fee of $30
  • Regular pick up (processed in 10 or more business days) for an additional fee of $10

For non-urgent travel (if you do not plan to travel within the next 6 weeks):

Wait to submit your application.

OR

Submit your application in person at a Passport Canada office or Service Canada location that accepts passport applications.

OR

Send in your completed application with supporting documentation via courier to:

Passport Canada
22 de Varennes Street
Gatineau, QC J8T 8R1

Passport Canada is working with a Canadian courier service to have passports and supporting application documentation returned to clients in a secure and timely manner; however, clients may encounter some delays in delivery due to the uncertainty of the postal situation.

The Government of Canada is committed to delivering its passport services to Canadians and upholding the excellent service standards of the Canadian passport program.

For more information, please contact Passport Canada.

Subscribe to receive up to the minute information about negotiations between Canada Post and the Canadian Union of Postal Workers by email or text message online at: http://clients.infopost.ca.


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Date Modified:
2011-05-18