News Release Article from
Archived - The CRTC enhances the protection of Canadian's privacy by rendering the National Do Not Call List (DNCL) permanent
June 25, 2014 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)
The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that the registration of telecommunications numbers on the National Do Not Call List (DNCL) will now be permanent.
Initially, number registrations with the National DNCL were for a set amount of time, after which Canadians would have had to re-register their numbers. This change enhances the CRTC’s ability to protect the privacy of Canadians from unwanted telemarketing calls. Canadians can, at any time, check the National DNCL to find out if their number is on the List and, if they wish, have it removed.
The CRTC would like to remind telecommunications companies of the importance of their role in maintaining the integrity of the National DNCL and encourages the industry to keep working with the CRTC Interconnection Steering Committee (CISC) to find an economic and viable mechanism to remove from the List disconnected and reassigned numbers.
Over 12 million numbers are currently registered and, on average, 1,200 new numbers are still being added every day. The CRTC is continuing to enhance its monitoring in order to ensure that all telemarketers follow the rules. Since the creation of the National DNCL in 2008, the CRTC has conducted 1,200 investigations and has imposed almost $4 million in administrative monetary penalties, which are paid to the Receiver General for Canada.
- The CRTC is improving the National DNCL by making registration permanent.
- Canadians can remove their number from the National DNCL at any time.
- The CRTC reminds telecommunications companies of the importance of their role in maintaining the integrity of the National DNCL.
- The CRTC is continuing to enhance its monitoring in order to ensure that all telemarketers follow the rules.
"The National DNCL was created to respect the wishes of Canadians who do not want to receive any more telemarketing calls. It therefore makes sense that registration be made permanent in order to spare Canadians the inconvenience of having to re-register their number on the List. We are pursuing our efforts to ensure that telemarketers respect the wishes of Canadians.”
Jean-Pierre Blais, CRTC Chairman
- 30 -
Follow us on Twitter: @CRTCeng
Media Relations – Tel.: 819-997-9403; Fax: 819-997-4245
Tel.: 819-997-0313, TDD: 819-994-0423; Fax: 819-994-0218
Toll-free No.: 1-877-249-CRTC (2782)
TDD – Toll-free No.: 1-877-909-CRTC (2782)
Ask a question or make a complaint
These documents are available in alternative format upon request.
Search for related information by keyword
Canadian Radio-television and Telecommunications Commission Economics and Industry
- Date modified: