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Archived - CBSA launches new forecasted border wait times tool
As the warmer weather approaches, so do higher traveller volumes at Canada’s borders. This Easter weekend is no exception, and the Canada Border Services Agency (CBSA) is introducing a new feature on its Web site to help travellers prepare for potentially longer border wait times (BWT) this holiday weekend.
The CBSA is now offering forecasted BWT for its 26 busiest ports of entry. These forecasted times are based on a statistical analysis of past traffic volumes and BWTs for regular travel days and busier times, such as statutory holidays. This new tool provides an overall indication of wait times at specific ports of entry and complements several existing resources including, current wait times, to help travellers plan their border crossing before even leaving home. The CBSA is constantly working to increase efficiency and reduce congestion at the border, and this initiative supports the CBSA’s commitment to service, facilitation and border modernization.
- The forecasted border wait time tool provides historical wait times for the 26 busiest ports of entry.
- Over 100 million travellers were processed by the CBSA last year.
- Current wait times at the border, updated hourly, continue to be available through Twitter at BWT_CBSA and on the CBSA Web site. You can also subscribe to our CBSA E-mail Border Alert Service notifying subscribers when an unexpected event causes a significant disruption to normal border services and once the operations resume to normal.
- Travellers can also consult the Directory of CBSA Offices that features a list of all designated CBSA offices, service locations and hours of operation across Canada.
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