Statement Article from  Canadian Radio-television and Telecommunications Commission

Archived - Statement by Jean-Pierre Blais, Chairman of the CRTC, on paper bill fees

Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

August 28, 2014 – Ottawa-Gatineau

“Today, the two CRTC Vice-Chairpersons hosted a meeting with nearly a dozen telecommunications and broadcasting distribution companies, including the largest communication companies in the country, on paper bill fees. The Vice-Chairpersons have reported back to their colleagues, including myself, on today’s outcomes. While the companies agreed to adopt consistent exemptions to such fees, they were unable to reach a consensus to eliminate them entirely.

Many Canadians who will not benefit from the exemptions will be disappointed with the outcome so far.

Finally, I would like to commend Cogeco Cable, MTS Allstream, SaskTel and Shaw Communications for not charging their customers for paper bills. This business decision ensures that their customers can make reasonable and informed choices about how they are billed for their communication services. Canadians should keep this in mind when they select service providers.”


Search for related information by keyword

Canadian Radio-television and Telecommunications Commission Economics and Industry

Date modified: